The Crate Escape, Inc
500 Industrial Drive, Suite 559
Naperville, IL 60563


Effective Monday January 24, 2022

Because of our crate-free open environment, mid-day pickups
tend to create undue stress on dogs and staff.
To promote a more positive environment with less stress,
 we are eliminating mid-day pickups.
Please note, full day pickups can begin as early as 3:30.
If an earlier pickup is needed, please make arrangements in advance.

Morning drop-off hours for all dogs are still 7 to 9:30am

Please contact Renee with concerns or questions.

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Welcome to The Crate Escape, Inc.
Thanks for visiting our website. I want to take this opportunity to share with you
a few thoughts about dog daycare in general and dog daycare at The Crate Escape in particular.

About Our Assessment Process
Dog daycare has proven to be a natural and healthy outlet for a dogís energy
and playful spirit, but itís not for every dog. Older dogs may have trouble adjusting to the active environment. Very shy dogs or dogs with separation anxiety may feel overwhelmed, and un-socialized, aggressive dogs simply canít be trusted to interact safely in this type of environment. Itís for these reasons that we conduct a thorough half-day assessment of all potential attendees.

The assessment begins with a careful and gradual introduction of the dog to their prospective playgroup. If a dog canít get comfortable with the group or the daycare setting, we discuss alternative options with their owner.

Individualized Care For Your Dog
Everything about the way we are structured and the way we operate is designed to give your dog the most individualized and personal care possible. Each dog is treated with kindness, patience and compassion to ensure that they have a positive and fun daycare/boarding experience.

It's All About Your Dog
At The Crate Escape, Inc., it truly is all about your dog. We believe and operate on the philosophy that all dogs are individuals with their own distinct personality. 
Spend a bit of time on the site and if you have questions, contact me and Iíll answer any questions you may have. I look forward to meeting you and your dog and to a long-term relationship with you both.

Renee Chapman (Owner) email
The Crate Escape Inc.
Naperville's Premier Dog Daycare since 2003

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Crate Escape Checklist
●    To reduce stress and ensure dog safety, tours are scheduled by appointment only.
●    Bring your completed
Enrollment Form & current vaccination records with you or fax them prior to your appointment.
●    Assessment may be cancelled without completed forms.
●    Dogs over 7 months of age must be spayed or neutered.
●    Dogs must pass a pre-enrollment behavior and socialization assessment.
●    Dogs must be well-socialized; not protective of toys or space.
●    Dogs should be neither aggressive or pathologically passive.
●    Dogs must wear a non-choke/ quick-release collar and all applicable tags including a name tag.
●    Vaccinations must be current, including a negative fecal within the last year.
●    Dogs must be on a flea/tick control and heartworm preventative.
●    Dogs must be kept on a leash during drop off & pick up (no retractable leashes allowed).

Daycare Rates
To maintain the safest environment, it is highly recommended and encouraged that your dog attend daycare at least once per week.
It takes commitment and time to get to know your dog, his habits, preferences and socialization level.

Half day assessment (required) $25 (5 hours from drop-off)
Full day assessment (if desired) $33

Daily Rate Full Day - $33

$5 discount for additional dogs

FULL DAY Pre-paid Package Rates (non-refundable)

Commitment Level - 1 visit each week
4 Day package - $124.00 ($31 per day)

Commitment Level - 2 or more visits each week

20 Day package - $480  ($24 per day)
10 Day package - $270  ($27 per day)
  8 Day package - $220  ($27.50 per day)

Boarding Rates (Effective 02/06/2017)
customers: $45 per night (includes daycare)
(A "daycare" customer is one who has been attending weekly for 8 weeks.)

Non-daycare customers: $50 per night (includes daycare)

$5 discount
for second dog on all boarding rates.

For extended stays (beyond 10 nights) call for rates.

IMPORTANT: For complete boarding policies, click HERE.

Holiday Rates:
An additional $10 per dog per holiday night applies to all boarding rates.
All rates subject to change.

PLEASE NOTE: Due to the limited number of boarding spaces available, we must assign holiday and Spring Break boarding priority to our daycare customers.
The Crate Escape maintains a strict cancellation policy as there may be clients on a wait-list. For holidays or high volume periods such as Spring Break we require cancellations to be made ONE WEEK in advance. Boarding clients that do not cancel within that period or do not show will be charged a fee equal to one-half of the original reservation.

A credit card on file will be required to reserve holiday or Spring Break reservations.

Closed for the following holidays: New Years Day, Easter, Memorial Day, July 4, Labor Day, Thanksgiving Day and the following Friday, Christmas Eve Day, Christmas Day.  

Hours of Escape
Monday Ė Friday 7am Ė 6pm
Drop off time for all dogs Monday - Friday 7AM to 9:30
Saturday/Sunday: - closed for daycare, but staffed to care for our overnight guests in two 4 hour shifts
Boarding drop off hours on Sat/Sun Ė 8AM ONLY
Boarding pick up hours on Sat/Sun Ė 8AM
Doors remain locked until 7:45am for 8AM drop off or pick up
Doors remain locked until 5:45pm for 6PM pick up

Late Pickup & Cancellation Policy

Late pickup fee: $10 for each 15 minute increment
Full day rates apply for appointments missed without 24 hour minimum notice
Escape Notes
●    Comprehensive in-house training for all staff
●    Inspected and licensed by the Illinois Department of Agriculture
●    Emergency Veterinary Service: Naperville Animal Hospital
●    Located near the A.D.O.P.T. Animal Shelter
●    Adjacent to the Route 59 Metra Station
●    Checks, cash, Visa, MasterCard, Discover and debit cards accepted

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the crate escape inc.
500 industrial drive, suite 559
naperville, illinois 60563  
- fax 630-579-1226

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